SHIPPING POLICY

Effective Date: January 1, 2026

Official Website: https://bokilino.shop/

Bokilino is dedicated to delivering our precision-engineered car mounts and automotive accessories to drivers and retail partners quickly, safely, and reliably. This Shipping Policy details our order processing times, delivery methods, tracking procedures, and international shipping guidelines for https://bokilino.shop/.

1. Order Processing & Dispatch Time

Retail Orders: All orders are processed, quality-checked, and packed within 1 to 2 business days (Monday through Friday, excluding public holidays).
Amazon Prime Fulfillment: Orders placed via the “Buy on Amazon” buttons on https://bokilino.shop/ are fulfilled directly through Amazon’s fulfillment network, qualifying Prime members for same-day, overnight, or 2-day expedited shipping.
Wholesale & B2B Orders: Bulk orders placed through https://bokilino.shop/wholesale (meeting our $1199 MOQ) require 3 to 7 business days for pallet preparation, quality inspection, and commercial freight dispatch.

2. Domestic Shipping Estimates

Once dispatched, estimated delivery times for standard retail orders are as follows:

Standard Ground Shipping: 3 to 5 business days.
Expedited / Express Shipping: 1 to 3 business days.

3. International Shipping & Global Delivery

Bokilino proudly serves drivers and B2B distributors worldwide. International transit times depend on destination country and customs clearance:

Standard International Shipping: 7 to 14 business days.
Express International Courier (DHL / FedEx / UPS): 3 to 7 business days.

4. Real-Time Order Tracking

As soon as your order leaves our warehouse, you will receive an automated shipping confirmation email containing your carrier name and tracking number. If you need assistance tracking a shipment, contact info@bokilino.shop and our team will update you within 24 hours.

5. Customs, Duties, and Import Taxes

For international shipments outside the fulfillment region, import duties, value-added taxes (VAT), and customs clearance fees are not included in the item price or standard shipping cost. These charges are determined by your local customs authority and are the responsibility of the recipient.

6. Protective Packaging Standards

Every Bokilino mount is shipped in custom-molded, impact-resistant retail packaging to ensure mechanical arms, silicone pads, and magnetic heads arrive in pristine factory condition.

7. Lost, Stolen, or Damaged Packages

Damaged in Transit: If your package arrives visibly damaged, please take photos of the outer box and product, and email info@bokilino.shop within 48 hours of delivery for a priority replacement.
Lost or Missing Packages: If your tracking status shows “Delivered” but you have not located your package, please check around your delivery area and with neighbors first, then contact info@bokilino.shop so we can assist with a carrier trace.

8. Contact Our Logistics Team

For retail shipping questions or B2B freight coordination, reach out to us anytime: